Service Request Ticket - # 16193

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2006 11:04 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030161[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. FQHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact gathers@wou.edu 88280

Tracking

Entered by Date Memo
Shaun Gatherum
Email

Public
Entered by Date Memo
Brad Dougherty Aug 08, 2006 11:16 AM 
Called back and left a message requesting a call back.
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Michael Orr Aug 08, 2006 11:04 AM 
Their worker tried to reboot the machine, but it
just returns to the desktop without doing anything.
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