Service Request Ticket - # 16198

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2006 01:48 PM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050322[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 506R981 Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 506R981 Location UCS PDR pile

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:97:17:54

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Entered by Date Memo
Sean Courtney Aug 08, 2006 02:35 PM 
Done.
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Brad Dougherty Aug 08, 2006 02:19 PM 
I gave them admin rights to the machine and left
her a message saying that they can install the
software if they like or they can call us back and
tell us which printing software they want installed.
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Sean Courtney Aug 08, 2006 02:18 PM 
Heading over.
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Jonathan Guillen Aug 08, 2006 01:52 PM 
One of the registar staff tried to install it 
themself but did not have the correct permissions 
to do so.
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