Service Request Ticket - # 16214

Service Request Information

CONTACT Name Rosselli, Hilda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2006 12:45 PM
Department College of Education Phone 88371
Location Email rossellih@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20020286[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO; P0039112; Power Mac G4
Serial No. Location PDR

CPU G4-867MHz


OS Software

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Joe Crowe Aug 14, 2006 05:15 PM
Please update inventory and give the sheet to
Tricia (her inbox).
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Brian Smith Aug 14, 2006 04:59 PM
done
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Joe Crowe Aug 11, 2006 04:26 PM
Monday @ 3
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Joe Crowe Aug 11, 2006 04:26 PM
Will swap with 20040754[Edit Inv]
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Joe Crowe Aug 11, 2006 02:39 PM
This is old...underpowered.  I'll run a repair
permissions...see if that helps.
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Audrey Macken Aug 11, 2006 09:56 AM
She returned a phone call about this, but no 
techs were around. She would like a call back.
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Sean Courtney Aug 10, 2006 10:50 AM
This is an old mac g4, not sure what to do about
speed.
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Sean Courtney Aug 10, 2006 10:23 AM
Checking it.
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Brad Dougherty Aug 09, 2006 01:53 PM
Called and left her a message. Her machine is over
four years old so it probably wouldn't hurt to
replace it.
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Brad Dougherty Aug 09, 2006 01:49 PM
I'm on it.
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James Varieur Aug 09, 2006 12:51 PM
Hilda said her computer is running slow all of 
the time, she has tried rebooting. She says it is 
worst when using e-mail but seems to be effecting 
all aplications. she will be out of the office 
most she said to call 88471 the front desk and 
they can let you in if that is neccassary.  
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