Service Request Ticket - # 16216

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2006 02:18 PM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010617[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400 Series, Pentium 4-1.6 GHz
Serial No. FQQ0911 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Music Match 6.0 for Windows XP Dell Picture Studio for Windows XP, Corel Word Perfect Office 2002, Dragon Naturally Speaking

Wired NIC 00:02:B3:98:55:5D

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 09, 2006 03:16 PM 
I ran an XP repair on her machine and it fixed it.
 Add Attachment
Jonathan Guillen Aug 09, 2006 02:21 PM 
The /windows and /system32 folders are reported 
missing. This happened an hour ago.
 Add Attachment