Service Request Ticket - # 16219

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2006 03:37 PM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 09, 2006 04:41 PM 
had to subscribe to the folders.
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Jonathan Guillen Aug 09, 2006 04:15 PM 
More folders she is 
missing "transcations", "std". 

Clarification: These are folders that she is 
expecting to see in Thunderbird, but are not 
present.
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Jonathan Guillen Aug 09, 2006 04:12 PM 
Home Phone 503 315 2221
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Jonathan Guillen Aug 09, 2006 04:11 PM 
User called back saying she is missing 
folders, "makhall", "research", "professional", "w
ou stuff".
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Brad Dougherty Aug 09, 2006 03:57 PM 
I set her up with thunderbird. She's happy.
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Jonathan Guillen Aug 09, 2006 03:41 PM 
Loading communication express is very slow for 
the user.
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