Service Request Ticket - # 16223

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2006 08:35 AM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Sean Courtney Aug 10, 2006 11:30 AM 
Uninstalled updates then restart and reinstalled.
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Sean Courtney Aug 10, 2006 10:23 AM 
Checking it.
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Michael Orr Aug 10, 2006 10:05 AM 
She called back in to check on the status of the
problem. She would like help as soon as we can get
someone there.
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Michael Orr Aug 10, 2006 08:37 AM 
She's shut the computer all the way down and then
restarted it twice. It didn't help. She's going to
be up in Ed 202 in the main office from 9 to 10.
You can reach her at 88471 while she's up there.
If she's not in her office and we need her she can
run down for a moment.
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