Service Request Ticket - # 16227

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2006 09:40 AM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020685[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Sean Courtney Aug 10, 2006 02:22 PM 
Delivered. Printers Setup. Done.
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Sean Courtney Aug 10, 2006 01:52 PM 
Ghosting.
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Sean Courtney Aug 10, 2006 11:37 AM 
Checking it out.
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Michael Orr Aug 10, 2006 09:42 AM 
She'll have a radio with her and leave a radio on
her chair so you can call her back to her office
when a tech gets there.
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Michael Orr Aug 10, 2006 09:41 AM 
Her student worker's machine is also exhibiting
the same behaviour. The WOU number is 20020679[Edit Inv]
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Michael Orr Aug 10, 2006 09:40 AM 
She launched word and it's been over 6 minutes and
she's still looking at the splash screen. Email,
browsers, etc are all also running very slowly.
She rebooted the machine and that didn't help either.
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