Service Request Ticket - # 16229

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2006 11:04 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030754[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. B1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:37:7A

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 10, 2006 11:19 AM 
I called and she said it seemed to be working now.
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Michael Orr Aug 10, 2006 11:05 AM 
She's going to be leaving for two weeks at noon
and really needs this taken care of before then if
possible.
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Michael Orr Aug 10, 2006 11:04 AM 
She's looking up the classes online, not through
banner. She can not get into these classes. It
gives her an error message saying that the class
doesn't exist, but they know for a fact it does.
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