Service Request Ticket - # 16233

Service Request Information

CONTACT Name Stanley, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2006 02:22 PM
Department The Research Institute Phone 88769
Location Email stanleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050320[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 306R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License, HyperRESEARCH 2.8.2 from VISA2008000422

Wired NIC 00:12:3F:97:17:2C

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 14, 2006 02:55 PM 
done
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Jonathan Guillen Aug 10, 2006 02:23 PM 
Not available Friday and 15th-25th. User would 
like to bring the laptop in on Monday to have the 
software installed. Otherise she needs to know 
when she should bring it to work.
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