Service Request Ticket - # 16237

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2006 04:05 PM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030719[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GWC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:F7

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Aug 11, 2006 03:44 PM 
Set her up with T-Bird
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Audrey Macken Aug 11, 2006 02:59 PM 
She called back, asked that Myron call her.
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Myron Hoeckle (Student) Aug 11, 2006 09:56 AM 
she is not at her office.
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Myron Hoeckle (Student) Aug 11, 2006 09:43 AM 
called left a VM I will do a recon sweep.
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Jonathan Guillen Aug 10, 2006 04:25 PM 
User insists she is using Outlook Express. This 
is the first time this problem has occured.
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