Service Request Ticket - # 16258

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 11, 2006 01:01 PM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030498[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 82RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E7:EA:2A

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Aug 11, 2006 04:22 PM 
updated.
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Myron Hoeckle (Student) Aug 11, 2006 04:22 PM 
kept track of the process killing it anytime it
was above 60% of the CPU.
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Audrey Macken Aug 11, 2006 01:03 PM 
This computer is in Galen Wish's office. It was 
upgrading 1 of 13 items, but it never got past 1, 
so Mike terminated it, now it has all kinds of 
errors.
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