Service Request Ticket - # 16265

Service Request Information

CONTACT Name Lincicum, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 11, 2006 04:37 PM
Department Library & Media Services Phone 88890
Location Email lincics@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20020695[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Aug 14, 2006 10:33 AM
She had Sundown listed in her SMTP.
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Joe Crowe Aug 11, 2006 05:45 PM
I left her a msg.  I wonder if she has gilligan
rather than cougar.
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James Varieur Aug 11, 2006 04:57 PM
Shirlie is convinced that there is a problem with 
her e-mail because "she says" she has sent e-
mails to people and verified that they did not 
get the messages. Apparently on campus messaging 
is fine but off campus recepients sent to G-mail 
and OSU mailing list are not getting her 
messages. She did not convince me that there was 
a real problem but when I started questioning her 
further her voice became louder and she was 
obviously aggitated. She wanted us to check the e-
mail server and fix whatever it is that 
is "broke" because she is certain there is 
something wrong with her e-mial. 
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