Service Request Ticket - # 16266

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2006 08:31 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102

Wired NIC 00:07:E9:6A:00:EA

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 14, 2006 12:11 PM 
manually installing the updates has seemed to do 
it once again.
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Michael Orr Aug 14, 2006 08:31 AM 
We've looked at the machine before and reghosted
it but the problem seems to persist.
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