Service Request Ticket - # 16271

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2006 08:58 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020704[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2G55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office Pro 2003 from P0056071, Macromedia Dreamweaver, Adobe Acrobat 6.0

Wired NIC 00:07:E9:78:14:7E

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public
Entered by Date Memo
Travis Knabe Aug 16, 2006 12:36 PM 
fixed.
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Brian Smith Aug 15, 2006 11:00 AM 
the forwarded e-mail has been given to travis.
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Brian Smith Aug 14, 2006 12:18 PM 
left her a voicemail and asked her to forward the 
bounce to me as well as asked her if she is using 
any software such as outlook or thunderbird.
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Joe Crowe Aug 14, 2006 11:04 AM 
Please have her forward one of these bounces.
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Michael Orr Aug 14, 2006 09:00 AM 
These are routine system emails that they've never
had a problem with before now.
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Michael Orr Aug 14, 2006 08:59 AM 
Her and a coworker (with different emails) both
have had this problem. The reason listed was
"unable to deliver this message after one day.
Error: Connection refused". They're not sure what
went wrong.
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