Service Request Ticket - # 16273

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2006 09:21 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020669[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description LaserJet 4300DTN printer
Serial No. SCNDY700088 Location PDR - Picked up by PP on 12/8/10

Model Q2434A Hostname
Notes 350MHz processor,45ppm, 200,000 page duty cycle, extra 1500 sheet input tray(Q2444A), NIC: Ink/Toner Refill
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 24, 2006 03:02 PM 
done w/maintenance.
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Michael Orr Aug 16, 2006 08:35 AM 
The printer looks like it's working ok from the
social science office's computer, but anyone else
who tries to print to it causes the error. They
just wanted to call in with this information.
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Joe Crowe Aug 14, 2006 10:54 AM 
Your order # is 2484
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Brian Smith Aug 14, 2006 10:12 AM 
called and told them I would let joe know that it 
was displaying the message, the printer should 
still print as normal.
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Michael Orr Aug 14, 2006 09:21 AM 
It mentions a maintenance kit.
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