Service Request Ticket - # 16276

Service Request Information

CONTACT Name Lockett, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2006 12:19 PM
Department Phone 88162
Location Email klipp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040475[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag H48D761 Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. H48D761 Location ITC Fee Payment (was PR Student)

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office 2003 Pro from P0050447, FileMaker Pro v8.5 from P0058488

Wired NIC 00:11:43:A3:68:8D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 14, 2006 01:19 PM 
done
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Courtney Wehner Aug 14, 2006 12:22 PM 
It is telling her that her profile is corrupt. 
Last week her office had updates for Filemaker 
Pro and she does not know if that is what is 
causeing the problems. She has been gone for a 
week and it was fine when she left. She cannot do 
any work until her computer is fixed. She will be 
waiting in her office. THanks
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