Service Request Ticket - # 16288

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2006 10:55 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051134[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00D8 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8C:8D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 15, 2006 11:14 AM 
done
 Add Attachment
Courtney Wehner Aug 15, 2006 10:56 AM 
He tried Ctrl+Alt+Delete but nothing is working. 
His name is Chris(he is a lab attendent) and he 
will be waiting for help. Thanks
 Add Attachment