Service Request Ticket - # 16289

Service Request Information

CONTACT Name Marsaglia, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2006 11:37 AM
Department Computer Science Division Phone 88991
Location Email jcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20010857[Edit Inv] (opens in a new window) Bldg/Room ITC 312C
Service Tag Description Inspiron 8200, Pentium 4-1.6GHZ
Serial No. n/a Location John Marsaglia( has newer laptop W#20050893)

CPU Pentium 4-1.6GHz


OS Software Office XP PRo from P0037777
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 18, 2006 02:57 PM 
he called back asking for the laptop.  I took it
up to him and added a local admin account for his use.
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Myron Hoeckle (Student) Aug 18, 2006 01:31 PM 
neither john nor portia was in the office.
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Myron Hoeckle (Student) Aug 18, 2006 01:22 PM 
machine is updated, finishing the prep then it can
go out.
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Myron Hoeckle (Student) Aug 15, 2006 11:48 AM 
swapped.
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Courtney Wehner Aug 15, 2006 11:38 AM 
He is waiting for his other laptop to be returned 
so maybe you can swap them out then. Thanks
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