Service Request Ticket - # 16303

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2006 08:54 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040556[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8503014PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866

Wired NIC 00:11:24:70:16:DA

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 16, 2006 09:40 AM 
done
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Michael Orr Aug 16, 2006 08:56 AM 
She evidently can't do anything on the machine
right now. It's a Mac and won't let her restart.
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Michael Orr Aug 16, 2006 08:55 AM 
She needs to have acrobat reader installed. That
seems to be 90% of the problem.
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