Service Request Ticket - # 16312

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2006 11:36 AM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Michael Orr Aug 16, 2006 11:38 AM 
She's going to be in and out this week. If we need
access to her workstation just go to the
humanities office and ask debbie to let us in.
She's going to leave the computer logged in.
 Add Attachment
Michael Orr Aug 16, 2006 11:37 AM 
She said that in thunderbird it showed no new
emails and when she opened up the web mail she had
4 emails waiting. That's what prompted this phonecall.
 Add Attachment
Michael Orr Aug 16, 2006 11:36 AM 
She doesn't seem to know the difference between
her web browsers, email clients, and the general
web mail they all connect to.
 Add Attachment