Service Request Ticket

Service Request Information

CONTACT	Name	Strapp-Johnson, Chehalis	Date	Aug 16, 2006 03:00 PM
	Department	Behavioral Sciences Division	Phone	88316
	Location		Email	strappc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030706 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	BN80Y41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320
	Wired NIC	00:0C:F1:E9:EB:D4

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Aug 22, 2006 09:28 AM	refer to task: 16318	Add Attachment
Myron Hoeckle (Student)	Aug 17, 2006 11:35 AM	the printer problem only exists in SPSS	Add Attachment
Courtney Wehner	Aug 17, 2006 10:43 AM	She called in and said that she is in now till noon and then back again at 2p.	Add Attachment
Myron Hoeckle (Student)	Aug 17, 2006 09:15 AM	linda kunze said she would be by more around 10:30	Add Attachment
Myron Hoeckle (Student)	Aug 17, 2006 08:55 AM	called no one home.	Add Attachment
Courtney Wehner	Aug 16, 2006 03:04 PM	She needs to have these two printers hooked up to her comp please. The printers is located in TO 316 and the numbers are 20030317 and 970129. Also she wants us to check the four computers in TO 316 to see if they are hooked up to these printers too. If not then they need to be please. The other computer numbers are 20030309, 20030311, 20030301, 20030310.	Add Attachment