Service Request Ticket - # 16320

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2006 08:36 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050319[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 406R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:18:B4

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact gathers@wou.edu 88280

Tracking

Entered by Date Memo
Shaun Gatherum
Email

Public
Entered by Date Memo
Shaun Gatherum Aug 17, 2006 09:16 AM 
called and reported things are running again.
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Michael Orr Aug 17, 2006 08:37 AM 
She was printing documents and suddenly the comp
froze and the print job stopped.
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