Service Request Ticket - # 16325

Service Request Information

CONTACT Name Repko, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2006 03:30 PM
Department Center for Academic Innovation Phone 88458
Location Email repkop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031287[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. J4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835, Acrobat Pro v.6.0 from P0049796, Creative Suite Premium v1.3 from P0051548, FileMaker Pro 7.0 License from P0051548, Dreamweaver v8 from P0058699, Viso Standard access via the terminal server from P0062312

Wired NIC 00:0C:F1:E7:B2:3D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Courtney Wehner Aug 17, 2006 03:30 PM 
"Invalid username and password" She has not used 
Banner for a really long time and thinks that 
might be the problem. She is in her office today 
till 5p
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