Service Request Ticket - # 16331

Service Request Information

CONTACT Name Gaston, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2006 10:46 AM
Department Phone 88803
Location Email gastonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031258[Edit Inv] (opens in a new window) Bldg/Room COT 222
Service Tag Description PowerBook G4-1.5GHz with 15.2inch display
Serial No. SW84241GLQW3 Location

CPU Unknown


OS Software Office 2004 Pro from P0047748, Dreamweaver MX 2004 and Adobe Creative Suite Premium from P0047748(see newer version below), Macromedia Contribute 3 with Publishing Server from P0055202, Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to V8.5 on P0058488

Wired NIC 00:0D:93:C2:C9:DA


Wireless NIC 00:0D:93:85:07:CE


Bluetooth NIC 00:0D:93:0C:42:A4

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 24, 2006 12:39 PM 
all done
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Tricia Flaherty Aug 18, 2006 10:48 AM 
Here is the list to install from:(upgrading from 
8.0v2 Cheryl Gaston W#20031258[Edit Inv], Deinse Visuano 
W#20031253[Edit Inv], Betty Orwick W#20031260; upgrading 
from 8.0v1 Lisa Pulliam W#20040953[Edit Inv], Kim Lipp 
W#20040475; complete version Stewart Gilbert 
W#20040951) it is on T drive for both MAC and PC 
install
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