Service Request Ticket - # 16334

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2006 11:08 AM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude C400, PIII-1.33Ghz, 12.1 XGA
Serial No. 9F3KW21 Location PDR

CPU Pentium III-1.20GHz


OS Unknown Software MS Office XP Pro (P0042963), Publisher 2002(P0042963), Dreamweaver student license, PageMaker 7.0 (P0043576)
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 23, 2006 09:39 AM 
called, he says it is working now
 Add Attachment
Ronni Luchterhand Aug 18, 2006 03:54 PM 
called, left another message
 Add Attachment
Audrey Macken Aug 18, 2006 03:49 PM 
He is at the number below.
 Add Attachment
Audrey Macken Aug 18, 2006 03:41 PM 
Jerry called back, asked that Ronni call him.
 Add Attachment
Ronni Luchterhand Aug 18, 2006 01:23 PM 
called both numbers, left msg on number listed below
 Add Attachment
Audrey Macken Aug 18, 2006 11:11 AM 
He normally uses wireless, now he gets a message 
saying 'no wireless networks in range', but he 
knows that is not the case. He can be reached at 
503-391-1284. He has been out of town lately and 
using the computer other places, but since he got 
back it hasn't been working.
 Add Attachment