Service Request Ticket - # 16336

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2006 11:28 AM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030719[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GWC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:F7

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Aug 18, 2006 12:53 PM 
refreashed group policy my drives mapped fine. she
is currently at lunch.
 Add Attachment
Audrey Macken Aug 18, 2006 11:30 AM 
She is unable to do any work until this is 
resolved.
 Add Attachment
Audrey Macken Aug 18, 2006 11:29 AM 
It says that the network pass was not found. She 
noticed when she went to wou website and her 
favorites were gone. She ended up with the error 
message when she restarted her computer.
 Add Attachment