Service Request Ticket - # 16344

Service Request Information

CONTACT Name ASWOU, Chief of Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2006 03:17 PM
Department ASWOU Phone 88560
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060057[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20-inch, 2GHz Intel Core Duo #MA200LL/A
Serial No. W8614485U2P Location PDR

CPU 2GHz Intel Core Duo


OS Unknown Software MS Office Pro 2004 from P0058161, Adobe Photoshop CS2 v9 from P0058741

Wired NIC 00:16:CB:91:9A:14


Bluetooth NIC 00:16:CB:0F:EA:41

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 23, 2006 01:41 PM 
done
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Brian Smith Aug 21, 2006 08:25 AM 
called again, no answer this morning.
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Ronni Luchterhand Aug 18, 2006 03:24 PM 
 Checked with Audrey, Jerry was the caller.  ((I
called back and left msg requesting times available))
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Audrey Macken Aug 18, 2006 03:22 PM 
He downloaded it, but was unable to put it on the 
computer.
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Ronni Luchterhand Aug 18, 2006 03:20 PM 
called, left message.  No adobe was purchased for
this computer and the reader is free.  if they
have further questions they can call us back.
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