Service Request Ticket - # 16348

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2006 10:29 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031362[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description C912N Color Laser Printer
Serial No. 321A1FS Location PDR

Model C912N Hostname
Notes 28PPM, color laser Ink/Toner Refill

Wired NIC 00:04:00:9B:74:30

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 21, 2006 11:19 AM 
Pulled stuff in and out until it worked. Joe said
that these printers throw fits like this from time
to time.
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Ronni Luchterhand Aug 21, 2006 10:30 AM 
the oil coating roll was replaced a couple months 
ago so she is fairly certain that it is fine.  
The printer is not printing anything at all, they 
cannot get it to work.
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