Service Request Ticket - # 16349

Service Request Information

CONTACT Name Spring, Lowell   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2006 10:57 AM
Department Emeritus and Retired Faculty and Staff Phone 88337
Location Email springl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010429[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034321; P4-1.5Ghz
Serial No. 84QTZ01 Location PDR

CPU Unknown


OS Unknown Software WIN XP PRO, NAV corp.

Wired NIC 00:02:B3:88:9C:D7

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 21, 2006 04:30 PM 
done
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Jonathan Guillen Aug 21, 2006 03:53 PM 
User called, he is available in his office now. 
He will be in the office for the next half hour.
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Brad Dougherty Aug 21, 2006 01:24 PM 
Called and left a message asking him to let us
know when he is around for us to deliver a mouse
to him.
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Ronni Luchterhand Aug 21, 2006 10:57 AM 
the mouse has been giving him some problems for 
awhile but it isn't responding at all now
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