Service Request Ticket - # 16360

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2006 04:25 PM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050039[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD051630155 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:CC:DA:13


TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith Aug 22, 2006 10:10 AM
done
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Jonathan Guillen Aug 21, 2006 04:26 PM
The thin client is logged in and locked by a user 
who left. I told her the solution (drop down box, 
x button), but she says that the box does not 
come down when she moves the cursor to the top of 
the screen.
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