Service Request Ticket - # 16363

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2006 09:26 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051128[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB007F Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8E:9A

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Brian Smith Aug 22, 2006 10:08 AM 
we need to order a new monitor stand.
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Michael Orr Aug 22, 2006 09:28 AM 
All these machines are in the main WUC Computer Lab.
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Michael Orr Aug 22, 2006 09:27 AM 
Third Machine: 20051147[Edit Inv], monitor is broken off of
the stand.
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Michael Orr Aug 22, 2006 09:27 AM 
Second Machine: 20051136[Edit Inv], frozen. She's unplugged
it and done everything she's been told to do
before and it just won't unfreeze.
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Michael Orr Aug 22, 2006 09:27 AM 
First machine: 20051128[Edit Inv], the mouse is not working.
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