Service Request Ticket - # 16366

Service Request Information

CONTACT Name Welander, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2006 10:40 AM
Department Education & Leadership Phone 88395
Location Email welandg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030752[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:11:88

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 23, 2006 10:12 AM 
it works fine, he had a bad disk that he was
unable to get info off of... nothing I could do
for it.  The others work fine.
 Add Attachment
Ronni Luchterhand Aug 23, 2006 09:41 AM 
heading over
 Add Attachment
Michael Orr Aug 23, 2006 08:57 AM 
He'll be in from 9-12 monday through thursday.
Add Attachment
Ronni Luchterhand Aug 23, 2006 08:43 AM 
called, left message, we need times available
 Add Attachment
Michael Orr Aug 22, 2006 10:41 AM 
He's here in the mornings.
 Add Attachment
Michael Orr Aug 22, 2006 10:40 AM 
Sounds like he's just not sure where to plug it in
on the back of the tower. He may need to have some
drivers installed as well. He wasn't too computer
literate.
 Add Attachment