Service Request Ticket

Service Request Information

CONTACT	Name	Palmer, Tina L.	Date	Aug 22, 2006 01:31 PM
	Department	Student Success & Advising Office	Phone	88732
	Location		Email	palmert@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030843 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	N/A	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320,transfering to new CPU W#20090736 12-2009 Adobe Creative Suite Prem v2 from P0056876 Macromedia Contribute 3 with CPS from P0056987.
	Wired NIC	00:0C:F1:E9:B7:4C

TECHS	Submitted by	Jonathan Guillen	Contact	jguille@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	Aug 28, 2006 02:30 PM	Done.	Add Attachment
Courtney Wehner	Aug 28, 2006 01:45 PM	They are there and ready for set up	Add Attachment
Tricia Flaherty	Aug 28, 2006 01:15 PM	Also please let Joan G know a list of users who may need there Service location changed in Service Request	Add Attachment
Tricia Flaherty	Aug 28, 2006 12:52 PM	FYI I put Maaske Hall in Building list as MA	Add Attachment
Tricia Flaherty	Aug 28, 2006 12:25 PM	I opened this task up cause I need you guys to remember to update inventory when making these kinds of moves	Add Attachment
Michael Orr	Aug 28, 2006 08:40 AM	The other three computers are ready to move and be hooked up in the other office. Any time will be fine.	Add Attachment
Ronni Luchterhand	Aug 23, 2006 09:36 AM	they had two that were ready to move, they think that the other two will be ready on monday, they will call when they know for sure	Add Attachment
Ronni Luchterhand	Aug 23, 2006 09:05 AM	heading over	Add Attachment
Ronni Luchterhand	Aug 23, 2006 08:21 AM	they are moving things today: around 9am and probably last all day long	Add Attachment
Jonathan Guillen	Aug 22, 2006 01:33 PM	User needs to set up a time to have 4 computers from APS 501 moved to new locations in Masske Hall. She was unable to give specific room numbers but will be able to provide details. Computers WOU #20030843, 20030496, 20010774, and 20051015.	Add Attachment