Service Request Ticket - # 16370

Service Request Information

CONTACT Name Austin, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2006 02:01 PM
Department Advancement & Foundation Phone 88134
Location Email austinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030617[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:09

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 05, 2006 11:12 AM 
installed
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Brian Smith Aug 23, 2006 02:35 PM 
ordered a new cdrw drive.
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Brian Smith Aug 22, 2006 04:31 PM 
the computer is getting memory errors as well... 
it is on the tech work bench.
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Jonathan Guillen Aug 22, 2006 02:08 PM 
Drives a: d: and e: are nonresponsive in windows 
or create a cannot read error when opened. This 
problem has been ongoing for two months. If 
she is to be called, she would like us to use 
x88188 instead of her listed extension (which is 
still correct).
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