Service Request Ticket - # 16381

Service Request Information

CONTACT Name ASWOU, Chief of Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2006 02:27 PM
Department ASWOU Phone 88560
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20010670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description M782, 17 inch flat screen monitor
Serial No. MX08G1574760522FBD2R Location PDR
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 24, 2006 11:03 AM 
I left Jamison a message letting him know it is
working and that if it persists that he should
call us back.
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Brad Dougherty Aug 24, 2006 11:02 AM 
Rebooted, keyboard & mouse work fine.
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Brad Dougherty Aug 24, 2006 10:41 AM 
Headed over.
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Ronni Luchterhand Aug 23, 2006 02:46 PM 
called, left vm
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Audrey Macken Aug 23, 2006 02:29 PM 
Patrick Waugh called because the mouse and 
keyboard were not working on this computer. They 
tried hooking up another set they have, but it 
will not work either. They checked the 
connections and everything looked normal. Jamison 
Hemert was using the computer and discovered the 
problem.
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