Service Request Ticket - # 16386

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2006 08:33 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020755[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 24, 2006 08:40 AM 
called and talked to her.  the drive just needed
to be refreshed
 Add Attachment
Michael Orr Aug 24, 2006 08:35 AM 
She works four tens so she won't be here on
Friday. If we can help her today that'd be great.
 Add Attachment
Michael Orr Aug 24, 2006 08:35 AM 
The listed WOU number is for the front office
computer that she's currently working on.
 Add Attachment
Michael Orr Aug 24, 2006 08:34 AM 
The file is saved to the department drive
(education) on the network. She's not sure why the
changes aren't showing up depending on what
computer she's on.
 Add Attachment
Michael Orr Aug 24, 2006 08:34 AM 
She's making changes and they're showing up on the
file when she opens it on one machine in the
office, but not the other.
 Add Attachment