Service Request Ticket - # 16387

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2006 08:39 AM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 24, 2006 09:17 AM 
it is legit, called and talked to her, also
explained that it will change her email too
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Michael Orr Aug 24, 2006 08:40 AM 
She was worried it may be a piece of spyware or
something trying to get her network password. She
just wasn't sure if she should actually change her
password or not. I thought I remembered someone
saying that staff had to change their passwords
every 6 months or so, but wasn't sure.
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