Service Request Ticket - # 16388

Service Request Information

CONTACT Name Lind, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2006 08:53 AM
Department Phone 88187
Location Email lindj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050777[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. GPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:B8

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 25, 2006 10:52 AM 
called, left msg with Josh that the task is complete
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Ronni Luchterhand Aug 25, 2006 10:51 AM 
20050776[Edit Inv] Nancy France WOU#
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Ronni Luchterhand Aug 25, 2006 09:02 AM 
called, left vm for Nancy
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Dylan Meyers Aug 24, 2006 05:14 PM 
Nancy called and says "yes she is able to login 
to the trupkaf account." She also reiterated that 
she would like to give Joshua permission to 
access the calender. Although, she would like 
Joshua to have "view only" permissions if 
possible.
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Ronni Luchterhand Aug 24, 2006 10:31 AM 
He's going to talk to Nancy France and have her
call us.  We need to confirm that Nancy can log
into the trupkaf account so we can set the
permissions on her side.  If she cannot log in
then we need confirmation from her that we can set
him up with permissions.
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Michael Orr Aug 24, 2006 09:30 AM 
He'll be in his office until 1:30 today. Same
schedule tomorrow except for a meeting from 10 to
11:30 but that's in his office.
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Ronni Luchterhand Aug 24, 2006 09:15 AM 
called, left message, please find out when he will
be in his office next time he calls
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Michael Orr Aug 24, 2006 08:54 AM 
He's not sure why it won't let him open this
calendar, but he needs to get access to it. He's
trying to get into trupkaf:leave calendar.
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