Service Request Ticket - # 16391

Service Request Information

CONTACT Name Murphy, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2006 11:19 AM
Department Criminal Justice Phone 88410
Location Email murphyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030756[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 82F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:EF

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Aug 24, 2006 12:40 PM 
****This is an email****
Hey Prof. Murphy,

This morning we discussed the possibility of your
account being disabled.

"*Memo:* I just now created his MASH account.
He'll need

to use account lookup to set his password."

Sorry you will have to do account lookup.... again

Sorry again for the inconvenience. You may use the
same password you had made this morning.

Thanks,

-- 
Myron Hoeckle
UCS Senior Tech
Western Oregon University
Phone: 838-8925
mhoeckle@wou.edu
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Joe Crowe Aug 24, 2006 12:24 PM 
I just now created his MASH account.  He'll need
to use accountlookup to set his password.
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Michael Orr Aug 24, 2006 11:21 AM 
He's just in his office to get things set up. He
needs to be contacted to schedule a time. he just
came in today to get his keys and get things
straightened out.
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Michael Orr Aug 24, 2006 11:20 AM 
He's able to check his email just fine, but the
same username and password will not let him on the
network.
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Michael Orr Aug 24, 2006 11:19 AM 
He's getting user name/domain/password message
when he tries to log in.
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