Service Request Ticket - # 16392

Service Request Information

CONTACT Name Hansen, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2006 11:36 AM
Department The Research Institute Phone 88820
Location Email hansenjb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050321[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 106R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:17:21

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
UCS Tech Sep 19, 2006 12:38 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 19, 2006 12:38 PM 
I called him back and he said he has found a work
around for the time being. Closing the task.
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Myron Hoeckle (Student) Sep 07, 2006 03:30 PM 
called left another message asking for time available.
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Myron Hoeckle (Student) Aug 31, 2006 11:14 AM 
called no one home.
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Myron Hoeckle (Student) Aug 25, 2006 09:52 AM 
called no one home.
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Myron Hoeckle (Student) Aug 24, 2006 01:10 PM 
called left a VM requesting a call back for
availability
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Michael Orr Aug 24, 2006 11:38 AM 
He said he's going to be leaving around 12:30. I'm
not sure if he wants help before that or just
wanted to let us know.
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Michael Orr Aug 24, 2006 11:37 AM 
If he makes the changes in sundown, they don't
show in outlook. If he tries to make the changes
in outlook it tells him the addresses don't exist
on the email server.
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