Service Request Ticket - # 16401

Service Request Information

CONTACT Name ASWOU, President   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2006 03:19 PM
Department ASWOU Phone 88555
Location Email aspresident@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060057[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20-inch, 2GHz Intel Core Duo #MA200LL/A
Serial No. W8614485U2P Location PDR

CPU 2GHz Intel Core Duo


OS Unknown Software MS Office Pro 2004 from P0058161, Adobe Photoshop CS2 v9 from P0058741

Wired NIC 00:16:CB:91:9A:14


Bluetooth NIC 00:16:CB:0F:EA:41

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 30, 2006 01:18 PM 
taken care of
 Add Attachment
Ronni Luchterhand Aug 30, 2006 12:58 PM 
heading over
 Add Attachment
Courtney Wehner Aug 30, 2006 12:46 PM 
There is someone there now and the cage will be 
unlocked till 5p
Add Attachment
Ronni Luchterhand Aug 30, 2006 09:53 AM 
stopped by, no one home.  the cage was locked up
 Add Attachment
Courtney Wehner Aug 28, 2006 02:16 PM 
They called wondering when they would get their 
Photo Shop installed.
Add Attachment
Tricia Flaherty Aug 28, 2006 01:20 PM 
Initial Request Description:"He was wondering 
when he was going to get Photo Shop. He put a 
purchase request in for it yesterday"  It can be 
install now as I am updating T drive now
 Add Attachment
Courtney Wehner Aug 24, 2006 03:20 PM 
I told him that you needed to make a PO and then 
the techs would install the program when the 
licence was here. He needs this ASAP he says. 
Thanks
 Add Attachment