Service Request Ticket - # 16425

Service Request Information

CONTACT Name Repko, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 25, 2006 03:38 PM
Department Center for Academic Innovation Phone 88458
Location Email repkop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031287[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. J4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835, Acrobat Pro v.6.0 from P0049796, Creative Suite Premium v1.3 from P0051548, FileMaker Pro 7.0 License from P0051548, Dreamweaver v8 from P0058699, Viso Standard access via the terminal server from P0062312

Wired NIC 00:0C:F1:E7:B2:3D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Michael Orr Aug 29, 2006 10:49 AM 
She can have it done at any time between now and
when someone calls her to tell her it's done. She
said she's closed all her programs and is on the
desktop and won't touch her computer until someone
calls.
 Add Attachment
Tricia Flaherty Aug 29, 2006 10:36 AM 
opps I accidentally put Contribute on this to 
begin with I've correct the brief Description
 Add Attachment
Tricia Flaherty Aug 29, 2006 09:38 AM 
She is very anxious for this install...she is in 
today and awiating a call from a technician to 
schedule this install
 Add Attachment
Tricia Flaherty Aug 25, 2006 03:40 PM 
T drive and inventory has been updated with 
purchase and serial info
 Add Attachment