Service Request Ticket - # 16432

Service Request Information

CONTACT Name Norris, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2006 10:07 AM
Department The Research Institute Phone 88124
Location Email norrisd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Computer - TRI Purchased - TRI# 87321021
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:11:11:1F:FE:0F

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Aug 28, 2006 04:01 PM 
I told shawn she wasn't happy.  He said he would 
visit with her tomorrow.
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Joan Guralnick Aug 28, 2006 03:58 PM 
She wasn't happy.
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Joan Guralnick Aug 28, 2006 03:58 PM 
I called her back and explained that TRC is 
really the application support people.  She said 
she was told that TRC didn't have that program.  
I explained that they are application support 
and would be better at figuring out something.
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