Service Request Ticket - # 16439

Service Request Information

CONTACT Name Wimmer, Craig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2006 12:44 PM
Department Student Health & Counseling Center Phone 88772
Location Email wimmerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030791[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag GNC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. GNC0Y41 Location Craig Wimmer

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F7:95

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 28, 2006 02:21 PM 
done
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Tricia Flaherty Aug 28, 2006 02:02 PM 
printer is W#20050985[Edit Inv] SHshscolor-dj6900.wou.edu - 
BACK RECEPTION Desk
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Brian Smith Aug 28, 2006 02:00 PM 
gonna go take a look
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Courtney Wehner Aug 28, 2006 12:49 PM 
He will be in all day till 5p
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Courtney Wehner Aug 28, 2006 12:49 PM 
It tells them that the printer has lost its 
connection to the server, or this was due to a 
problem with the printer set up. The other 
computer that is having this problem is 20050988[Edit Inv]. 
Other people in this office can print fine to the 
wireless printers.
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