Service Request Ticket - # 16464

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2006 11:03 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020669[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description LaserJet 4300DTN printer
Serial No. SCNDY700088 Location PDR - Picked up by PP on 12/8/10

Model Q2434A Hostname
Notes 350MHz processor,45ppm, 200,000 page duty cycle, extra 1500 sheet input tray(Q2444A), NIC: Ink/Toner Refill
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 06, 2006 04:30 PM 
I'm leaving the external JD hooked up.
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Brian Smith Aug 29, 2006 01:57 PM 
the external jet direct has been set up and they 
are able to print just fine.  I am putting this 
under joe so that we can order a new internal jet 
direct.
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Brian Smith Aug 29, 2006 01:08 PM 
looks like the internal jet direct is bad. I have 
hooked up the external that was over there and am 
waiting on someone to get in that can change DHCP
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Brian Smith Aug 29, 2006 11:09 AM 
going to take a look
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Michael Orr Aug 29, 2006 11:05 AM 
This affects the entire departments printing.
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Michael Orr Aug 29, 2006 11:04 AM 
HP LaserJet 4300dtn printer. WOU number listed is
for the printer.
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