Service Request Ticket - # 16469

Service Request Information

CONTACT Name Repko, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2006 01:23 PM
Department Center for Academic Innovation Phone 88458
Location Email repkop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031287[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. J4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835, Acrobat Pro v.6.0 from P0049796, Creative Suite Premium v1.3 from P0051548, FileMaker Pro 7.0 License from P0051548, Dreamweaver v8 from P0058699, Viso Standard access via the terminal server from P0062312

Wired NIC 00:0C:F1:E7:B2:3D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 31, 2006 09:56 AM 
its all good
 Add Attachment
Michael Orr Aug 31, 2006 09:49 AM 
Either this morning before 11:30 or any time after
1:30 this afternoon. The patch it's requesting is
specific to Dreamweaver.
 Add Attachment
Ronni Luchterhand Aug 30, 2006 08:43 AM 
called, left vm... times available ((are the
updates relating to a particular program?  Windows
updates?  DW8 updates?))
 Add Attachment
Courtney Wehner Aug 29, 2006 01:24 PM 
...that tell her she has two new updates that 
need to be done on her computer. She is wondering 
if she can ignore these, or if someone has to 
come over and do these updates.
Add Attachment