Service Request Ticket - # 16476

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2006 09:49 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030733[Edit Inv] (opens in a new window) Bldg/Room APSC was SEP 201
Service Tag J3F0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. J3F0Y41 Location UNK

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Acrobat Pro v6.0 from P0051317 transfered to W#20071244 for Sheree Soalrio Aug2008

Wired NIC 00:0C:F1:EA:3A:17

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 31, 2006 09:45 AM 
wootness, fixed.  Odd fix, had to manually go in
to the user account setup and tell it to synch so
that after I closed and reopened the program it
finall worked!!
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Ronni Luchterhand Aug 30, 2006 11:34 AM 
called, left another message.  When she calls
please try the tech line and xfer her back to me
(assuming I'm there)
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Michael Orr Aug 30, 2006 11:28 AM 
Letitia called in and said she's fine to give the
go ahead. Do whatever is needed.
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Ronni Luchterhand Aug 30, 2006 11:07 AM 
called, left message for Letitia
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Ronni Luchterhand Aug 30, 2006 11:02 AM 
letitia erckenbrack's calendar is the one she is
trying to connect to.  she can view it on comm.ex.
but gets error in outlook.  88032 is letitia's number
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Michael Orr Aug 30, 2006 09:49 AM 
She can see the calendar of the person she's
trying to look at, but when she tries to open it
it gives her the error.
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