Service Request Ticket - # 16481

Service Request Information

CONTACT Name Bruce, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2006 11:31 AM
Department Athletics Phone 88177
Location Email bruceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20031281[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag 1ZYL051 Description Inspiron 8600 Pentium M Processor
Serial No. 1ZYL051 Location John Carey for Digital game films

CPU Pentium M 2.0 GHz


OS Software Office Pro 2003 from P0047790

Wired NIC 00:90:96:B0:6C:4B


Wireless NIC 00:0F:1F:18:1C:D5


TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact guralnij@wou.edu 88646

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Joan Guralnick
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Joan Guralnick Aug 31, 2006 11:41 AM
We also checked on his LDAP status.  He thinks 
that his paper work might be stuck in Jon 
Carey's in box.  He is going to ask Sharon if 
she can do anything.
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Joan Guralnick Aug 31, 2006 11:40 AM
Sean Brokaw came in with the laptop and I 
installed 1 GB RAM.  I withdrew 256MB RAM. The 
laptop now has a total of 1.5 GB RAM
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Joan Guralnick Aug 30, 2006 11:33 AM
I called and left a message on Coach Bruce's 
office phone.  If his assistant coach, Sean 
Brokaw, calls he also has access to the laptop.  
It is an Inspiron 8600.  It currently has 768 MB 
RAM.  256 MB is to be removed and the 1 GB 
installed.  
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