Service Request Ticket

Service Request Information

CONTACT	Name	Hill, Kathy	Date	Aug 30, 2006 02:04 PM
	Department	College of Liberal Arts and Sciences	Phone	88271
	Location		Email	hillk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20030292 (opens in a new window)	Bldg/Room	UNK
	Service Tag		Description	Inspiron 8600, 1.7HGz, 15.4in WUXGA
	Serial No.	9S54L31 (reported stolen 8/18/04)	Location
	CPU	Pentium M-1.7 GHz
	OS	Unknown	Software	Office XP Pro from P0044444
	Wired NIC	00:0D:56:38:BF:57

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	rluchte@wou.edu	88925

Entered by	Date	Memo
Ronni Luchterhand			Email Public
Entered by	Date	Memo
Ronni Luchterhand	Aug 30, 2006 02:15 PM	oh, nm, found it. Was marked as stolen before the battery recall.	Add Attachment
Ronni Luchterhand	Aug 30, 2006 02:14 PM	the above WOU# is not on my battery recall list. Tricia, can you double check that this isn;t on your list?	Add Attachment
Courtney Wehner	Aug 30, 2006 02:05 PM	...to check for battery recall. She said if you have any questions you could call her at the above ext. Thanks	Add Attachment