Service Request Ticket - # 16491

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2006 02:08 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010776[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. DF5KJ11 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro (P0037633), Deep Freeze Pro Educational (P0044264)

Wired NIC 00:02:B3:AA:F0:E0

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Aug 30, 2006 02:19 PM 
called, cleared it up
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Courtney Wehner Aug 30, 2006 02:09 PM 
****This is an email****
...but am unable to do currently.  
Ronnie (sp?) helped us last week to get started 
networking a printer in our area.  We know this 
is going to take a couple of weeks to complete 
this process
Please help me to figure out what to do to be 
able to print to this printer once again.
 
Thank you so much for the great service.
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